Frequently Asked Questions
How did the club start?
The Ladies Night Out Club was started in 2007 as a social club to bring women together for fun and friendship in a supportive environment. The club is a great way to get the balance back into your life. Whether you're looking to make some new friends or to just get out and socialise, this club is for you.
Why do women join the Ladies Night Out Club?
Women join for various reasons but some of the main reasons are:
- They are new to the area
- Their social circle is limited to just work colleagues or a small group of friends
- Their existing friends are in relationships or have children and don't want to socialise as much
- They are too busy to organise an active social life
- Their personal circumstances have changed
- They have friends but not in the same city
All of the women that are members of the club are friendly, and are looking to meet other women who want to make the best of their social life.
How do I join the Ladies Night Out Club?
It's free to join the Ladies Night Out Club. To join create a profile and add a photo of yourself and tell others a bit about you. You can also chat to other members on the forum before you book on your first event.
Once you have created your profile you can then attend one of social events for New Members such as a New Members night to try us out and see if the club is for you. There is a New Members night once a month and occasionally we have additional events that are open to new members. Unless the event is fully booked click the 'Add to Bag' button to add your chosen event to your shopping bag. Next click on 'checkout' in your shopping bag.
To attend any of the events you can upgrade to become a Premium member from as little as £3.75 per month.
I have never joined a club before what is it like?
You'd be surprised just how many women like you are already members of the Ladies Night Out Club. As people move about more than ever for work or find that their friends are settling down or just don't want to socialise as much anymore.
The club is a good way to meet other women like you who want to meet new friends and make the most of their social life.
How old are club members?
We have members in their 20's, 30's, 40's, 50's and 60's. The club is for women who like to go out and enjoy themselves regardless of their age. We encourage all members to respect each other whatever their age or background.
Our club offers an online community and offline social events which make it easy for you to meet new friends in Derby, Nottingham and Leicester.
What's the difference between a Free member and a Premium member?
As a Free member you can create a profile and chat with other members on our forum and attend one event to see if the club is for you.
By upgrading to a Premium member you can attend unlimited events for the duration of your Premium membership and contact other members through the site and earn member points which can help you to win competitions or traded for money off your membership the following year.
How much does Premium membership cost?
You can choose from three membership packages which are 3, 6 and 12 months.
By joining the club and being a Premium member you can attend unlimited events plus you can add other members to your friend's list and get an inbox to send private messages to them. You can select your length of membership by visiting the 'Premium Membership' page, adding your preferred membership to your bag and paying for it.
Premium membership costs from as little as £3.75 per month for 12 months membership.
Can I read any feedback from your club members?
Certainly! Visit out testimonials page to read some of the fantastic feedback our club members have said about us!
The website says an email has been sent to me but I haven't received it
If you haven't received any of the emails the website automatically sends out please check your spam/junk folder. Please add teamladiesnightoutclub [dot] co [dot] uk to your email account's address book to help receive email notifications successfully.
How do I change my email address or password?
Once you've logged in, click on 'My Account' in your quick links menu at the top of the page and click on the 'Settings' tab. Here you'll be able to update your email address and password.
How do I control which newsletters I receive from you?
Once you've logged in, click on 'My Account' in your quick links menu at the top of the page and click on the 'Settings' tab. Click on 'My Newsletters' to view and select which newsletters you'd like to subscribe or unsubscribe to.
How do I control which emails I receive from you?
Once you've logged in, click on 'My Account' in your quick links menu at the top of the page and click on the 'Settings' tab. You can select whether to receive email notifications for friendship requests, incoming private messages and comments.
i) Email notifications for friendship requests
If you decide to not receive these emails you can still check manually when you are logged in to the website by clicking on the 'My Friends' and 'My Inbox' respectively.
ii) Comment notifications
By default you'll automatically receive an email whenever someone replies to a page that you've already commented on. You can select whether to turn disable this functionality 'No notifications' or leave it on 'All comments'. If left on you can later decide to disable this on a per page basis by editing a previously posted comment on the page you wish to not receive comments from.
Please note that some essential emails, eg. confirmation of Event bookings and account details are compulsory and cannot be opted-out of.
How do I upload a photo?
Once you've logged in, click on 'My Account' in your quick links menu at the top of the page and click on the 'Settings' tab. Halfway down the page is a section titled 'Your user Picture'. Click the 'Choose File' button to select a file from your computer and then the 'Open' button to upload it.
Photo dimensions should be a minimum of 120x160 pixels and a maximum filesize of 100K.
How do I renew my membership?
30 days before your membership will expire we'll send you an email letting you know your membership is due for renewal! To renew your membership, login to your account, click on 'Join Us' from the main navigation and add the membership package to your bag.
Upon successful payment your membership will be renewed for the length of time you selected. At anytime when you are logged in you can click on 'My Account' in your quick links menu at the top of the page to see when your membership will expire.
How do I cancel my membership?
Either email teamladiesnightoutclub [dot] co [dot] uk or use the contact form on our contact page with 'cancel my membership' in the subject line. Your account will still be available on the website but with limited privileges.
How do I remove my profile?
Either email teamladiesnightoutclub [dot] co [dot] uk or use the contact form on our contact page with 'remove my account' in the subject line. Please include your full name and reason for leaving and we will aim to cancel your membership and remove your profile within 14 days.
What kind of events do you run?
The club runs a wide variety of activities. We do regular events such as dinners, drinks, walking and cinema nights. We also run other events such as a book club, craft sessions and pamper evenings. We run events for everybody and are happy to accept ideas and suggestions for events.
If you have an idea or a special talent that you could offer the club please use the contact form to discuss your ideas.
How do I book on an Event?
Click on 'Events' from the main navigation and then using the events calendar search for an event you are interested in coming along to.
- By clicking on the event's title you'll be able to see further information about it including photos of who's attending and any further information.
- Unless the event is fully booked click the 'Add to Bag' button to add your chosen event to your shopping bag. If you're a full club member you can add as many events to your bag as you like.
- Next click on 'checkout' in your shopping bag to pay for your events.
Some of our events are pre-paid. For these events you'll be asked to pay when booking your place. You can pay either by credit card, debit card via PayPal.
Once payment has been successful you'll receive an email confirming your events. You can check what you've booked onto by clicking on 'My Events' in your quick links menu at the top of the page.
Please add teamladiesnightoutclub [dot] co [dot] uk to your email account's address book to help receive email notifications successfully.
How will I know how to find you at an event?
Any reservations for an event are made in the Club name, "The Ladies Night Out Club". If there is a specific meeting place, the Club Manager or Hostess will let you know. A photo of each member of the team can be found at our about us page. On each event you can also see who is will be hosting that event.
How do I pay for events?
Some of our events are pre-paid. For these events you'll be asked to pay when booking your place. You can pay either by credit card, debit card or via PayPal.
How do I cancel my place on an event?
Either email teamladiesnightoutclub [dot] co [dot] uk or use the contact form on our contact page with 'cancel my event booking' as the subject and we'll be happy to cancel your place.
I have a question about an upcoming event?
You can either leave your question concerning an upcoming event by adding a comment to that event's page. This has the benefit of the answer being available for everyone to see. If you'd rather contact us privately then please use the contact form on our contact page.
How do I review and rate a previous event?
You do have to be a full paying member to submit reviews. Once an event has passed login to your account and visit the page for the event. You can then submit your review and rating for everyone to read you will also earn 5 member points for each review.
How can I suggest ideas for events?
You have to be a Premium Member to suggest an event. To suggest an event you can use the 'Suggest an Event' form to provide us with full details about the event. Events sent to us using this form can earn 25 member points if we decide to use it and double the points if the member decides to host the event themselves!
What are 'Member Points'?
'Member Points' are given every time you add a comment to an event or review an event or location. As everyone knows points mean prizes and so the member with the most points after a pre-determined length of time will win the current competition that's on offer. You can also use points to get money off your membership.
Everyone earns member points but only Premium members of the club will be entered into competitions.
How do I add another member to my friends list?
You have to be a Premium Member to add another person to your friends list. You can add member to your friends list by clicking on their profile and then clicking 'Add as a friend'. Once that person accepts you as a friend you will then be able to message them via the website.
What is 'My Friends'?
'My Friends' is a list of all the Ladies Night Out Club members you'd like to keep in touch with. You'll find it by clicking on the 'My Friends' quick link menu at the top of the page. From here you'll be able to manage your friend requests and view their profiles.
What is 'My Inbox'?
'My Inbox' is the free private messaging service between members on the website. Using private messaging means you can communicate online with all your Ladies Night Out Club friends without revealing your email address.
When you are logged in you'll find ‘My Inbox' on quick link menu at the top of the page. From here you'll be to write and reply to messages.
Who can see my profile?
Only Premium members of the Ladies Night Out Club can see each other's profiles. You should only include information on your profile that you are happy for other members to see. Certain information including your email address and mobile telephone number are only available to staff in case they need to contact you.
Can I block people from contacting me?
Only members on your friends list can contact you via private messaging. If you'd like to stop someone contacting you then you can remove them from your friend's list.
What are the 'Share with Friends' links?
On each event page there is a share with friends link that allows you to share the event with your friends by either posting a link on your Facebook's wall, posting a tweet to your twitter account or allowing you to email the event to your friends.
What's the 'Facebook Like' button?
Clicking on the Facebook Like button posts a message and a like to your wall that you like that page's event. It's a great way to spread the word and your support about the Ladies Night Out Club!
Is the Ladies Night Out Club on Facebook or Twitter?